GLOSSARY
What is a decision model?
Decision modelA decision model maps an input to an answer from a known set, with a probability for each answer, instead of producing open-ended text. System One models are decision models that take their questions at run time.
Classifiers are the oldest decision models: a fixed set of labels, trained once. What System One models add is that the questions and their allowed answers arrive with each request. The same model can route a support ticket on one call and score a sales lead on the next, with no retraining.
Because the output is a distribution over known answers, a decision model is evaluated the way a classifier is — accuracy, calibration, latency — rather than by judging prose.
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