GLOSSARY
What is a choice question?
Choice questionA choice question asks a System One model to pick exactly one option from a list you supply, and returns the chosen option with a probability for every option.
Choice is the workhorse: routing, intent detection, triage, picking the next action. The options are strings sent with the request, so they can change from call to call. Jev, for example, accepts up to 255 options in one choice question.
Because every option gets a probability, the answer carries its own uncertainty. Take the top option when it clears a threshold, and send the rest to a person or a larger model.
Example
{ "type": "choice", "choice": "technical", "probabilities": { "technical": 0.91, "billing": 0.06, "general": 0.03 } }Read more
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